Ceylon Code Company PVT LTD ("we," "us," or "our") operates the BrainzUp mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide

- Account Information: When you register, we collect your name, email address, and password.

- Profile Information: Educational details such as your exam class, subjects, and learning preferences.

- User-Generated Content: Custom exams, templates, and study preferences you create within the App.

1.2 Information Collected Automatically

- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.

- Usage Data: Features used, pages viewed, study sessions, exam attempts, scores, time spent on topics, and interaction patterns.

- Crash and Performance Data: Error logs, crash reports, and app performance metrics to help us improve stability.

- Notification Interaction Data: Whether and how you interact with push notifications and reminders.

1.3 Information from Third-Party Services

- Firebase Analytics: We use Google Firebase to collect anonymous usage statistics and user engagement data.

- Firebase Crashlytics: We collect crash reports and diagnostic data to identify and fix bugs.

- Google AdMob: Our advertising partner may collect device identifiers and ad interaction data to serve relevant advertisements.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

- Provide, maintain, and improve the App and its features.

- Personalize your learning experience based on your subjects, class level, and study habits.

- Send study reminders, streak notifications, and inactivity alerts to support your learning goals.

- Analyze usage trends and app performance to improve our services.

- Display advertisements through Google AdMob.

- Detect, prevent, and address technical issues and security threats.

- Communicate with you about updates, support, and promotional materials (with your consent).

3. DATA STORAGE AND SECURITY

- Authentication tokens and sensitive credentials are stored securely on your device using encrypted storage.

- User preferences and settings are stored locally on your device.

- We implement industry-standard security measures to protect your data during transmission and storage.

- No security system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

4. THIRD-PARTY SERVICES

The App uses the following third-party services that may collect information:

- Google Firebase (Analytics, Crashlytics): https://firebase.google.com/support/privacy

- Google AdMob: https://policies.google.com/privacy

- Google Play Services (Android): https://policies.google.com/privacy

We encourage you to review the privacy policies of these third-party services.

5. CHILDREN'S PRIVACY

The App is designed for educational purposes and may be used by students of various ages. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@brainzup.lk so we can take appropriate action.

6. NOTIFICATIONS AND BACKGROUND SERVICES

- The App may send push notifications including study reminders, streak updates, and inactivity alerts.

- Background services run periodically (approximately every 12 hours) to check for study inactivity and schedule relevant reminders.

- You can disable notifications at any time through your device settings or within the App.

7. ADVERTISING

- The App displays advertisements served by Google AdMob.

- AdMob may use device identifiers and ad interaction data to personalize advertisements.

- You can opt out of personalized advertising through your device's advertising settings.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

- Access the personal information we hold about you.

- Request correction of inaccurate information.

- Request deletion of your personal information.

- Withdraw consent for data processing.

- Object to or restrict certain data processing activities.

To exercise any of these rights, please contact us at support@brainzup.lk.

9. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. By using the App, you consent to the transfer of your information to such countries.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App or by other appropriate means. Your continued use of the App after such changes constitutes your acceptance of the revised policy.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@brainzup.lk

Website: www.brainzup.lk

Last Updated: 4/7/2026